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HOODIES
T-SHIRTS
ALL THINGS MILITARY
ONE OF a KINds
Accessories
BOUTIQUE READY-MADE
Anchor 1
FAQ
Frequently asked questions
General1
All items are custom made and can take up to 5-7 business days to be made. Some custom orders may require additional business days. All orders are shipped PRIORITY and can take an additional 2-3 business days. Once shipped, you will receive an email notifying you of our priority shipping updates and your anticipated arrival date. Please allow us adequate time to fulfill the custom order and ship it out. Weekends and holidays are not considered business days for all orders placed online. If you are a local pick up-please wait for a formal notification (phone call or email) from one of our team members for your pickup date.
We do not accept ANY RETURNS. We have a NO REFUND policy. All sales are final and kustom made per order. NO EXCHANGES. Be sure to read description(s) and item specs for sizing information before making your purchase. Every tshirt sold states if it's unisex or a women's fited tee. All fatigues sizes include chest inches to assist with an accurate selection.
Yes, all other color tees, hoodies etc are listed based on the currnt availability in stock. We carry red, gold yellow, lime green, olive, royal blue, orange, hot pink, black, rainow, military, bleached and white tees. In the event, a specific color sold is not in stock we will refund the full amount of that item to the customer immediately.
Yes, we will call you upon completion of fulfilling your order or custom piece to inform you to pick up. You will be notified by the email and/or phone call that you provided at checkout. Due to the heavy fulfilment and demand of custom requests, we can not hold completed orders beyond 5 business days after beng notified. We offer shipping and would definitely ship out in the event our clients can't make it in for pick up. ALL ORDERS ARE TO BE PICKED UP FROM OUR MAIN LOCATION AT THE ST. LOUIS GALLERIA MALL.
1155 Saint Louis Galleria, Richmond Heights Mo 63117
We are excited to offer our customers and clients our amazing sales. Online sales are scheduled and marketed different than are in store sales. You must shop online to take advangtage of our online sales. We do not price match or honor online sales in store. All online sales require 3-5 days for processing and we notfy our customers for pick out or of shipping updates. Sign up to become a member and receive additional perks with The Woke Brand!
All online orders require a processing time. Our average completion of custom orders is within 3-5 business days not including weekends. Please allow our team to create and notify you for pick up when your online order has been completed. Online sales are not honered in store. We do not price match any of our products.
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